About Us For Patients - EMMC

Learn about our visitation policy and what to expect when you come to see us.

Decisions about our health and healthcare are among the most personal choices we make in life. At Northern Light Eastern Maine Medical Center, we understand the significance of these decisions, and we're grateful for the opportunity to serve you. Our staff is trained to respect your individuality, your privacy, and your dignity. Our goal is to think always of the patient first. In fact, you may see reminders and signs of our Patient First philosophy around the medical center. It means that while you are here, we will do everything we can to make you comfortable, both physically and emotionally.

Our team of healthcare professionals offers countless special skills, all coming together to provide the most satisfactory hospital experience possible. We try to anticipate the needs of each patient, but if you feel something is missing in our efforts, please talk to a member of your care team. For answers to questions your care team cannot resolve, please contact our Patient Experience and Relations department by calling 973.8110 from any phone during regular business hours.

Please take a moment and click on the links on the left for more information of what's available to you at Northern Light Eastern Maine Medical Center.

Benefits of Quiet time 

Together we can support a quiet, healing environment for you, our patients.

Did you know that limiting noise results in faster recovery? During your stay, please consider the following:

  • Please inform the care team when noise levels are high.
  • Please encourage your family and friends to speak softly.
  • Please remind your family and friends to place phones on vibrate.
  • Please lower TV volume or use earbuds or earphones whenever available.
  • Please keep hallway conversations to a minimum.
  • If appropriate for care, please ask to have the door closed.