About Us

Volunteer Opportunities

We offer a range of meaningful volunteer roles that support patients, families, visitors, and our care teams. Whether you enjoy direct interaction, behind-the-scenes support, or project-based service, there is a place for you here.

Click here to view our Opportunities Directory

Note: If you are under the age of 18, please view our High School Student Volunteer section for information on how you can get involved.
 
Here are just a few examples of our opportunities:

Direct Patient Care Roles

These roles involve connecting personally with patients and families to offer comfort, companionship, and emotional support. Volunteers in these areas help create calm, dignity, and human connection during some of life’s most vulnerable moments.
 
Examples include:

  • NICU Cuddlers: Providing gentle comfort to newborns in the Neonatal Intensive Care Unit.
  • Pet Therapy Teams: Visiting with trained therapy dogs to reduce anxiety and lift spirits across hospital units.
  • Caring Companions: Offering conversation, presence, and support to patients who may be isolated or in need of friendly connection.

Indirect Patient Care Roles

These opportunities focus on supporting the patient and family experience through hospitality, coordination, and compassionate communication. Volunteers help ensure that each individual feels informed, supported, and cared for during their visit.
 
Examples include:

  • Caring Calls / Post-Discharge Check-ins: Providing friendly follow-up calls to ensure patients have what they need after going home.
  • Surgical Liaison: Communicating updates between surgical teams and family members waiting for news.
  • Hospitality & Escort Volunteers: Greeting visitors, assisting with directions, and accompanying patients to appointments or procedures.
  • Unit & Patient Floor Support: Assisting staff and patients with non-clinical comfort needs and supplies. 

Clerical & Administrative Support

These volunteers provide essential behind-the-scenes assistance that keeps programs and hospital operations running smoothly. Perfect for individuals who enjoy organization, customer service, or office support.
 
Examples include:

  • Reception and welcome desk support
  • Filing, data entry, and phone assistance • Project coordination and department support

Special Projects & Community Impact

These roles focus on creative, seasonal, or outreach-based initiatives that bring comfort and connection to patients, families, and the wider community.
 
Examples include:

  • Community Cupboard: Supporting our in-hospital food pantry for patients, families, and staff in need.
  • Stems for Smiles: Preparing and delivering donated flowers to brighten a patient’s day.
  • Event and Program Support: Helping coordinate volunteer events, holiday programs, and community kindness initiatives.


Volunteer Services
PO Box 404 Bangor, ME 04401
207.973.6806
 
Stacey Coventry, Director of Community Engagement & Animal Assisted Interventions
scoventry@northernlight.org
207.973.7851

Katelyn Stoddard, Manager of Volunteer and Development
kstoddard@northernlight.org
207.973.7850