Patients & Visitors

Northern Light Mercy Hospital, a nonprofit community hospital sponsored by the Sisters of Mercy of the Americas, has been providing care to greater Portland since 1918. To view more information about our medical practices, providers and services, please visit our care centers and services page.
If you need to reach our patient advocate regarding your care or the care of a loved one, please call 207-879-3286.

Local care, nationally recognized

  • The Joint Commission - Northern Light Mercy Hospital is accredited by The Joint Commission and has been certified for hip, knee, and spine surgery since 2012 for high-quality care.
  • Women’s Choice Awards - Recognized for comprehensive breast center, obstetrics, orthopedics, outpatient experience, patient experience, and mammogram imaging center.
  • Blue Distinction Center for Maternity Care, Spine Surgery, and Hip & Knee Replacement - Blue Distinction Center designations go to hospitals recognized by Blue Cross Blue Shield for demonstrating safe and efficient care.
  • Newsweek - “America’s Best-In-State Hospitals 2025; Patient Satisfaction Award 2025”
  • U.S. News and World Report - “Best Hospitals for Maternity; High Performing in Hip Replacement”
  • Leapfrog Foundation - “A” grade for patient safety (2024-2025)
  • Healthgrades - “Outstanding Patient Experience Award (2024)” and “Outpatient Prostate Care Excellence Award (2025)” and “Pulmonary Care Excellence Award (2025)”
  • American College of Surgeons Surgical Quality Partner - This designation reflects a proven record of adhering to the most rigorous standards in surgical quality to minimize complications, improve outcomes, and save lives.
  • Quality Oncology Practice Initiative (QOPI) Certified - This certification from the American Society of Clinical Oncology recognizes an exemplary commitment to safety and quality in oncology patient care.