Telehealth Services

Northern Light Health has committed to bringing care to you whenever we can. By connecting with your provider by computer, smartphone, tablet, and even the telephone, you can ensure you get the care you need and keep your health and well-being part of your regular routine. 

We offer telehealth for a range of services and conditions. The first step is to check with your provider to see if telehealth options are right for you. You should also check with your insurance company. Coverage for telehealth services and procedures has greatly expanded, but always check first to be sure the telehealth option is included in your insurance plan. 

Once you’ve confirmed that telehealth is available, there are a few things you’ll need to do to prepare. 

 

Can you use Northern Light Telehealth?

Is it offered for the service you need?

Call your provider and ask. They may also call you.

Can you answer YES to any of these questions?

  • Do you have a smartphone – iOS or Android?
  • Can you connect to the internet? The connection should be a broadband 3G or faster.
  • Do you have a microphone or speaker on your PC/Mac?
  • Did your Dr’s office send you an email so you could meet with your provider using Zoom?

Telehealth may not be available to you

Ask about other care arrangements.

 

Follow these instructions to use Zoom in our Telehealth patient guide.

If you’re using a smartphone for Zoom, download the app ahead of time from the Apple App Store or Google Play.

If you’re using a PC or Mac computer, or smartphone for Zoom, you can follow the link from the email invite you’ll get from your provider.

Use the phone number in the email invite if that’s how you and your provider agree you’ll receive Northern Light Telehealth.

 

If you are unable to answer YES to any of the questions in Step 2:

Use the phone number in the email invite your provider sent to you, if that’s how you and your provider agreed you’d receive telehealth.