Mission and Vision

Mission

Our Mission is to provide you with up-to-date, high quality, compassionate and affordable healthcare.


Vision

Northern Light Mayo Hospital will be the first choice for healthcare, partnering for healthier communities, one person at a time.


Values

  • Excellence: We will provide you with a high quality and positive patient experience that will exceed your expectations.

  • Compassion: Our staff will provide you and your family with a caring and supportive environment tailored to your individual needs.

  • Dignity: We will preserve your personal privacy and treat you and your family with respect.

  • Integrity: We will provide the right care at the right time in a reliable way.
     

Mayo will be:

  • A regional center for comprehensive community health.

  • A source for health, healing, and education with an emphasis on wellness and health promotion.

  • A supportive partner with the professional and medical staff in pursuit of medical excellence.

  • An employer who appreciates employees as individuals and as valued resources within the organization and the community.

  • A cooperative change agent with other healthcare providers.

  • As the role of community hospitals change, Mayo remains committed to serving as a healthcare and civic leader, concerned employer, and good neighbor.

Mayo will:

  • Continue to support the staff in improving the quality, efficiency, and friendliness of our hospital care.

  • Focus the knowledge, skills, and resources of our staff, physicians and partners to forge a strong and integrated community health system to serve the people in our region.

  • Pursue opportunities in the marketplace and through creative alliances to meet the health needs of our community.

  • Join with other providers to ensure that each patient and family is supported in a caring manner throughout the course of any illness.

  • Reach out to people in their homes and workplaces to help them understand and take responsibility for their own health and well being.

  • Take the lead in creating a more unified and friendly healthcare environment in our service area.