Shannon Jagger, MSN, RN-BC, NE-BC, CPPS

Director of Nursing Excellence

Shannon has worked at Northern Light Eastern Maine Medical Center for eight years, starting on Grant 6 as a Staff Nurse in 2014. Shannon has had progressive leadership positions as the Assistant Nurse Manager, Nurse Manager, Nurse Manager II, and Director. Shannon has provided leadership to inpatient and clinical areas, including Grant 6 Oncology/Respiratory, Acute Rehabilitation, Short Stay Unit, RN Sponsorship Program, Wound & Enterostomal Services, as well as several performance and quality improvement initiatives and projects. In Shannon’s current role, she oversees various aspects of nursing quality and practice, ensuring best practice implementation and quality of care delivery for nursing. Shannon is also the Pathway Program Director for our ANCC Pathway to Excellence Journey and continues operational and managerial oversight over the inpatient Wound and Enterostomal services department.

Shannon was born and raised in Orrington and graduated with her bachelor’s degree in Nursing from the University of Maine. She  went on to complete her Master’s in Nursing from the University of Maine in 2021 as well as her Graduate Certificate in Healthcare Quality and Patient Safety from the University of Southern Maine. Shannon has active certifications in Medical-Surgical Nursing, Nurse Executive, and is a Certified Professional in Patient Safety.

In 2022, Shannon was the recipient of the Northern Light Eastern Maine Medical Center
Caring Spirit Award for Raising Quality and the 2022 Northern Light Health True North Raising Quality Award. Shannon serves as Treasurer on the Board of Directors for the Organization of Maine Nursing Leadership. Shannon’s passion is to improve patient care and the practice environment at EMMC through building relationships across the system and working collaboratively with staff and leaders to remove barriers to optimal performance.

Shannon lives in Holden with her husband, John, and their three children. In her free time Shannon enjoys gardening and spending time outside with her busy family.