June 25, 2020
If you want your employees and your customers focused on why they’re at your business, instead of on whether they’ll get sick, you’ll want to attend our series. Our panels of experts will cover the topics and contingencies you need to prepare for to have your workforce present, engaged, and safe.
Topics will include:
- Infection Prevention – what precautions you need to take to keep employees and customers safe?
- What, When, Why, and How to communicate to employees and customers?
- Practical advice to de-escalate an upset customer
Attendees are asked to join the conference by Zoom and listen to audio using your computer only. Please do not dial in while also connected via your computer. The dial-in number is for those not joining by computer. This will help accommodate a larger number of participants. See you Thursday!
June 25, 2020 - Resources and Downloadables
Risk Mitigation Through Infection Prevention, Communication, and De-escalation
Ten tips to keep calm and reduce the intensity of a conflict