Mercy Hospital’s primary care and pediatric practices launch online appointment scheduling

Date: 06/16/2022

Northern Light Mercy Hospital’s primary care and pediatric practices recently introduced online patient self-scheduling. This is the first step in offering online scheduling at all Northern Light Health member locations.

“We’re always looking for ways to improve access to our services. We know that our patients are busy, and offering online scheduling is one more way to make it easier for patients to get the care they need,” said Charlie Therrien, president of Mercy Hospital. 

Online scheduling is one of many online tools being launched at Northern Light Mercy Hospital and Northern Light Health in 2022. A new, virtual walk-in care service launched earlier this spring and, later this summer, a paperless registration and appointment check-in tool, new patient education and care management tools, and more will become available to patients and community members.

While not all appointment types can be scheduled online, new patient, sick/urgent care for established patients, annual wellness/Medicare wellness, and nurse visits (including blood pressure checks and vaccinations) can be scheduled using the new online option. To use the new scheduling tool, current patients can log into their patient portal, and new or current patients can access the tool from practice websites or by clicking on “Providers” in the menu of the Northern Light Mercy Hospital homepage.

Mercy will also offer online scheduling for screening mammograms beginning next week. Northern Light Health will begin offering online scheduling for mammograms later in July statewide, and additional primary care and pediatric practices starting in August.