Sarah’s energy hit me instantly when she walked into the room like a bright ball of light. I felt taken in and embraced immediately like I was family. She took her time with me, catered on me like I was at the Ritz, was patient, informative, giving tips and pointers, compassionate; even taking the time to shoot a video tutorial for me on the how to tightly swaddle the baby. Although I feel every member of the staff I encountered was amazing—Sarah was one that really touched me deeply. She even offered and took baby all night just so I could sleep.