Patient Care Team

The Medical Staff
The healthcare provider who admits you is responsible for directing your care while you are a patient in the hospital. Your provider may be part of a healthcare team so you may see different providers from that group during your stay.

It is important that all of your questions are answered, so please make sure your provider describes all proposed treatment to your complete understanding. Feel free to ask any of your healthcare team questions that may arise.

The Nursing Staff
Twenty-four hour nursing care is provided by a team of professional registered nurses, licensed practical nurses, and nurse assistants. A charge nurse is responsible for directing and coordinating nursing care on each unit. It is important that you discuss any concerns or questions you have about your treatment, the medications you are receiving, and any tests being done.

The hospital has a registered dietitian to meet your dietary needs during your stay. If you have questions about your meals or diet, please feel free to discuss with the staff or call 664-5387.

Pastoral Services
Northern Light Maine Coast Hospital believes that total patient care demands attention to the spiritual, as well as the physical and emotional, needs of each patient. Chaplaincy volunteers are available to assist you, whatever your religious beliefs. Feel free to contact any of your healthcare team and they can make arrangements for a visit.

Discharge Planning
The Care Management Department coordinates discharge planning needs for each patient. The Social Service Workers, RN Care Managers and the Interdisciplinary team work to coordinate your discharge planning needs and work with your insurance company in assessing your benefits.

Social Service Workers and RN Care Managers
A Social Service Worker or RN Care Manager is available to each patient and is trained to help patients and family members deal with financial, social and emotional problems that relate to illnesses (short or long term), hospitalization, rehabilitation and discharge planning. The Social Service Worker or RN Care Manager works in collaboration with the Interdisciplinary team for a safe discharge.

Case Managers
Case Mangers are available and are trained to work with you, your family, your insurance company, and your medical team to arrange the safest discharge possible. They will also be the liaison between the hospital and your insurance company to assist with fulfillment of needed requirements.

Environmental Services
Your room is cleaned daily by a member of the housekeeping staff. If there is a housekeeping issue in your room please tell your nurse, and it will be taken care of as soon as possible.

Volunteers contribute many hours of service to the hospital. They supplement the services of the hospital staff in many ways and can be identified by their name tags.

Helping Your Hospital
Not-for-Profit Community Hospitals have been founded and are continuously supported and directed by community members. To learn more about Northern Light Maine Coast Hospital's volunteer program Click Here. To make a donation please Click Here.

Other Personnel
During your stay at the hospital you may be visited by other healthcare professionals, including personnel from the laboratory, medical imaging, and physical or occupational therapy. You can expect that each person caring for you will introduce him or herself and explain what they are doing.

Students are the future of healthcare and can be seen throughout the facility. They are here to learn and are closely monitored by their instructors and our staff, their nametags identify their student status. The option to work with student is yours - if you prefer not to work with a student, please notify the staff.