Recognizing our True North Award nominees
The Northern Light Health True North Awards program is a prestigious collection of awards presented to those whose behaviors and accomplishments exemplify a profound and impactful dedication to the Northern Light Health promise.
Northern Light CA Dean Hospital selects nominees for the system-wide awards. Nominations are received by a system-wide selection committee made up of representatives from each Northern Light Health member organization. The committee uses award criteria to score the nominations and determine the True North recipients.
Congratulations to our CA Dean Hospital True North Award nominees:
Steve Douglass | Director, Facilities
Shining Star Award Nominee
Steve has been CA Dean Hospital’s director of Facilities for many years and has worked for the organization for nearly three decades. Steve works hard to keep our aging facility functioning for the comfort and safety of our patients, which often involves developing creative solutions to solve problems. His dedication to the organization is unmatched and unwavering; he always does whatever is needed to get the job done.
CA Dean Emergency Medical Services
Constellation Award Nominee
CA Dean Hospital’s small Emergency Medical Services (EMS) crew covers an extraordinary large service area, responding to emergencies in the north woods that can take hours. They are collaborative, always covering for each other and working with other trained CA Dean Hospital employees who step up to respond to 911 calls when the EMS crew has to leave town on a call or transfer.
Christina (Kirsty) Pratley | Infection Control Specialist
Guiding the Way Award Nominee
Our teams couldn't have persevered through the pandemic without Kirsty’s guidance, compassion, and diligence. Kirsty made herself accessible whenever and wherever she was needed. While doing so, she always kept a positive, upbeat attitude. Kirsty’s tireless leadership and support guided both staff and patients through very challenging years in healthcare.
Lorna Young | Insurance Verification Rep
Seeing the Individual Award Nominee
Serving the needs of the individual requires a positive attitude, compassion for others, and a tireless commitment to go above and beyond for every patient, characteristics that Lorna has exhibited every day at CA Dean Hospital for nearly three decades. Lorna, an insurance verification representative, spends hours on the phone obtaining insurance approvals and fighting denials. She is an incredible advocate for our patients.
Mindy Hanson | Case Manager
Raising Quality Award Nominee
Mindy is a go-to person for nursing staff at CA Dean Hospital, working tirelessly to improve the quality of care each day by sharing her knowledge. She is vigilant about ensuring quality care and takes steps to remedy concerns. As a case manager, Mindy keeps patients and families informed, providing education and support whenever needed. She connects patients to resources to make the discharge process as safe as possible.
Dan Turner | Security and EVS Technician
Making Access Easy Award Nominee
Dan is outstanding at his job and demonstrates excellence every day. The go-to employee on third shift, you can often find him washing and waxing floors, stocking restrooms, and responding to staff needs. By making healthcare accessible and straightforward for our employees, he enables the care team to focus on what’s most important: providing quality care and ensuring a positive experience for every patient.