No need for travel, we will meet you where you are
We are excited to tell you about a wonderful collaboration between the Medical Center and another member hospital, Northern Light Inland Hospital. It’s all about caring staff, advanced technology and making healthcare work for our patients, meeting them where they are and when they’re ready.
Amy McClary, RN BSN,
lung cancer screening nurse navigator, Cardiothoracic Surgery, Northern Light Eastern Maine Medical Center received a referral from an Inland Hospital provider for one of their patients in need of a lung cancer screening. Amy called the patient, ensured the patient met the screening criteria, and asked if the patient was interested in the program – which the patient was!
Amy then offered the patient a virtual or an in-office appointment. Unfortunately, neither would work for the patient. Not wanting to lose the opportunity to help this patient, Amy began to research other options by calling her contacts at Inland Hospital. She connected with the practice manager and arranged that the patient to go to the primary care provider’s office. The patient was able to complete the virtual appointment and was extremely happy that we took the extra steps to figure out how to be “seen” without the patient having to leave the community.
This success story shows the passion of our staff and the strength of our technology. Thanks, Amy, for never giving up!