Patients & Visitors


Cafeteria

Our cafeterias serve healthy foods for breakfast, lunch and snacks to both out-patients and visitors at the two Mercy campuses. Please note that most vending machines accept cash, credit and...

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Garys House

Gary’s House is a safe, comfortable, and affordable home-away-from-home for families and individuals with loved ones receiving medical treatment in the greater Portland area.  
 

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Advance Directives

Advance directives tell your doctor what kind of care you want if you become unable to make medical decisions

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Appointments and Billing

Click Here to Pay Your Bill At Northern Light Mercy Hospital, we believe taking care of you means making the whole process of health care as convenient and easy as possible. Central Scheduling...

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Interpretive Services

We provide qualified interpreters to our patients, so that all persons, regardless of their ability to communicate verbally or in English, are provided equal access to health care offered by...

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Medical Records Request

To be able to send your medical information to another location, you will need to sign and return an Authorization to Release Healthcare Information form from our Medical Records office. Our...

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Patient's Rights

Thank you for choosing Northern Light Mercy Hospital. Please use this page to familiarize yourself with important information about being a patient at Mercy. Your rights as a patient of Northern...

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Spiritual Care

For people of all faiths, our Pastoral Care Team offers pastoral counseling, as well as emotional and spiritual presence, both routinely and in crisis situations. We also provide grief support and...

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The Daisy Award

The DAISY Award (Diseases Attacking the Immune System) is a nationwide program that rewards and celebrates the extraordinary clinical skill and compassionate care given by nurse's every day...

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Visiting Hours and Parking

Mercy values and encourages the support that family and friends provide to patients during hospitalization. Our regular visiting hours at both Mercy State Street and Mercy Fore River are from 11 am...

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