Appointments and Billing

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At Northern Light Mercy Hospital, we believe taking care of you means making the whole process of health care as convenient and easy as possible. Central Scheduling makes it easy to make appointments, while patient pre-registration will save you time and stress when you arrive for your appointment.

Central Scheduling – 207-879-3737

You can schedule many types of diagnostic exams, tests and some surgeries using our main Central Scheduling phone number. Below is a menu to help you navigate the system:
If you want to schedule...
Diagnostic X-Ray Press 1
CT Scan Press 1
Mammography Press 1
Ultrasound Press 1
MRI Press 1
Nuclear Medicine Press 1
Surgery Press 7
 All Other Press 2


Scheduling a surgery

When you call to schedule a surgery, you will be prompted again based on the location where the surgery will be performed. Press 1 for Fore River or 2 for State Street. If you are not sure, you can press 1 and our scheduling staff will be able to assist you.


Scheduling a blood draw

Scheduling and registration for laboratory services provided are available on a walk-in basis between 8 am and 4:30 pm for most blood draws. However, glucose tolerance tests, lactose intolerance tests, and ACTH Stimulation tests should be scheduled through Central Scheduling by calling 207-879-3737.


Scheduling an exam

To schedule a diagnostic exam you will need an order from your physician. Your physician’s office will provide the order to Mercy, contact your insurance company for approval for payment, and schedule your appointment at a time that is convenient for you. If you need to change the date and/or time of a scheduled appointment please call Central Scheduling at 207-879-3737, between 7:30 am and 5 pm, Monday through Friday.


Please Note: It is your responsibility to verify with your insurance company that the test will be covered under your policy.