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Northern Light Mercy Hospital updates visitation policy

Date: 11/19/2020

Except for limited exceptions detailed below, visitors are not allowed admittance to any Northern Light Mercy Hospital facility, including both hospitals, primary care, walk-in care, and specialty care. Visitors that are allowed under the exceptions listed below must (1) be age 18 years or older, (2) not be exhibiting symptoms of an illness, and (3) always wear a face covering while in the facility. Due to space limitations, we may need to ask visitors to leave to ensure that we maintain patient safety.
 
Exceptions:
 
Hospital inpatient areas:
  • Obstetrics: One spouse or birthing coach in the Birthplace.
  • Critical care: Two visitors may visit once per day. Visiting hours will be determined by the care team and occur between the hours of 3-6 pm.
  • End of life: Up to four visitors may visit once per day. Visiting hours will be determined by the care team and occur between the hours of 3-6 pm.
  • All other inpatient units: One visitor is allowed once per day. Visiting hours will be determined by the care team and occur between the hours of 3-6pm.

Patient discharges will be brought to an appropriate entrance for pick up.

Outpatient surgery, procedural areas, and ambulatory/diagnostic areas: Visitors are not allowed to wait in these areas.
  • Adult patients should arrange for drop-off and pick-up unless they need special assistance.
  • Pediatric patients may be accompanied by two parents/guardians.

Ancillary/diagnostic areas: Visitors are not allowed to wait in these areas.
  • Adult patients should arrange for drop-off and pick-up unless they need special assistance.
  • Pediatric patients may be accompanied by two parents/guardians.
  • Extraordinary circumstances: One person is allowed as an escort if the patient requires that person’s assistance with mobility, support, or communication with the care team. Such necessity is to be determined by care providers on a case by case basis.

Outpatient practices:
  • Pediatrics: Pediatric patients may be accompanied by two parents/guardians if space is adequate to maintain social distancing requirements. Due to space limitations, we may need to ask visitors to leave to ensure that we maintain patient safety.
  • Obstetrics: One spouse or birthing coach may accompany patient to first visit with provider.
  • Extraordinary circumstances: One support person can attend the scheduled appointment if the patient is receiving a significant diagnosis such as pregnancy viability or cancer.

Patients in any care setting who require assistance with mobility or communications with the care team about their care, may be assisted by an adult escort.