News & Events

News & Events - Sub Menu

Updated Visitor Guidelines start Nov 19

Date: 11/18/2020

As we balance the need of patients and their families with the safety concerns for everyone who enters the hospital and all our locations, we will continue to adjust our Visitation Guidelines. This policy may need to be adjusted quickly if COVID-19 circumstances change. These Guidelines are effective on November 19, 2020.

Visitation is restricted to visitors 18 years of age and older. Exceptions may be made on a case-by-case basis only for patients at end of life status.

Clergy and Case Managers are part of the care team and do not count as visitors.

Acute Care Unit: Inpatients are allowed one visitor per day (except for patients at end of life will be allowed up to 4 visitors a day) between the hours of 12 noon – 6 pm. Visitors need to enter through the main hospital entrance Monday-Friday, the Emergency Department entrance on weekends and holidays, and go through a screening process that will include a temperature check. Please do not visit if you are feeling sick.

  • While only one person will be allowed per day, that designated person can change each day. The visitor cannot leave the patient room during the visit.
  • Everyone entering our facility must wear a mask provided by the hospital for the duration of their time in the hospital, this includes in a patient room.
  • If a patient is accepting a visitor, the patient must also wear a hospital provided mask for the duration of the visit.

Please note: Any patients suspected or confirmed to have COVID-19 cannot have in-person visitors. Alternative options for communications for these patients (i.e. Zoom) are available in order to keep families connected.

Day Surgery Unit: At this time, due to space limitations in the waiting room, one visitor may accompany the patient for the outpatient procedure and stay in the patient’s Day Surgery room until discharge. If the visitor is unable to stay the entire time, they may leave, and we will bring the patient to the exit once recovery is complete for the visitor to take them home. The visitor must wear a mask provided by the hospital for the duration of their time in the hospital.

Birthing Center: Obstetric patients may have one visitor accompany them for the birthing experience and may stay for as long as the birthing mother is here. Should the visitor leave, they must wait until the following day to return. The visitor must wear a mask provided by the hospital for the duration of their time in the hospital.

Emergency Department: No visitors are allowed in the waiting room or in the treatment area of the Emergency Department. The only exceptions are one parent or guardian for a minor or if the patient requires help with mobility or communication with the care team. The visitor must always wear a mask provided by the hospital and additionally, must stay with the patient at all times.

Walk-In Care: No visitors are allowed in the waiting room or in the treatment area of Walk-in Care as this is a higher risk area. The only exceptions are one parent or guardian for a minor or if the patient requires help with mobility or communication with the care team.

Outpatient Provider Offices: No visitors are allowed in the outpatient provider practices. The only exceptions are one parent or guardian for a minor or if the patient requires their help with mobility or communication with the care team. The patient and their companion must be screened and wear a hospital provided mask throughout the visit, including in the exam rooms.

Women’s Health Practice: Obstetrical patients may have one companion with them for their 20-week ultrasound appointment. All other visitation restrictions default to the Outpatient Provider Offices listed above. 

Lab, Imaging, Rehab Offices/Areas: No visitors are allowed in the waiting room or in the treatment areas of the lab, imaging, or rehabilitation with limited exceptions. The only exceptions are one parent or guardian for a minor or if the patient requires help with mobility or communication with the care team.

Thank You! We understand that family support is an important part of a patient’s well-being. We are doing all we can to best protect those in our care as well as all in our community. Thank you for understanding.