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Updated Visitation Guideliness Effective Friday, Dec 18

Date: 12/17/2020

As we balance the needs of patients and their families with safety concerns for everyone in our facilities, we will continue to adjust our policies as the circumstances surrounding COVID-19 change. We are experiencing a surge of cases in our community and our facilities. In the last 14 days, Kennebec County experienced a doubling of COVID-19 positive cases and the state has experienced a similar increase in this same time period.

While we are well prepared to care for all our patients and have been preparing for this, we need to do more to reduce the risk to our patients and staff. Therefore, we have decided to suspend most visitation with very limited exceptions at our hospital and practices effective Friday, December 18, 2020.

While visitation is not permitted in most areas, there are unique circumstances when it is important for loved ones to assist or visit patients. Please see the exceptions below. Where they are allowed, visitors must be at least age 18.

Acute Care Unit
No visitors allowed. The exception is up to two visitors for patients who are at end-of-life.
Please note: Any patients suspected or confirmed to have COVID-19 cannot have in-person visitors. Alternative options for communications for all inpatients (i.e. Zoom) is available in order to keep families connected.

Day Surgery
One visitor may accompany the patient for the procedure and stay in the patient’s pre-op room until discharge. If the visitor/companion is unable to stay the entire time, they may leave, and we will bring the patient to the exit once recovery is complete for the driver to take them home.

Birthing Center
Obstetric patients may have one person accompany them for the birthing experience.

Emergency Department
No visitors are allowed in the ER waiting room or in the treatment area as these are higher risk areas. The only exceptions will be for:

  • One parent or guardian for a minor patient
  • One person for a patient who needs help with mobility or communication with the care team
Outpatient Medical Practices/Offices
No visitors are allowed at our outpatient practices with a few exceptions:
  • One parent or guardian for a minor patient
  • One person for patients at 20-week obstetrical ultrasound appointments
  • One person for a patient who needs help with mobility or communication with the care team

Thank You!
We understand that family support is an important part of a patient’s well-being. We are doing all we can to best protect those in our care as well as all in our community. Thank you for understanding.