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Pharmacy changes to curbside pick-up

Date: 04/06/2020

Northern Light Pharmacy changes to curbside pick-up beginning April 8

In an effort to limit the spread of COVID-19 to customers and staff, beginning April 8, Northern Light Pharmacy locations are offering delivery, mail, and curb-side pick up only. Patients will no longer be able to go inside the stores to pick up medications for the time being.

In order to adhere to the no visitor policy at Northern Light Eastern Maine Medical Center, Northern Light Pharmacy - Riverside, located inside the Webber building, will be unable to offer a curbside pick-up option. The same Riverside Pharmacy team will remain available over the phone to assist with ensuring all of their patients have assistance in receiving their medications through alternative delivery methods.  Customers are requested to pick up their medications at any of the other locations or use the free mail order or delivery services.

Parking lots at each location have dedicated parking spots for this service. Customers will need to call the number on the signage and a staff member will bring the medications out. If possible, payments made with a credit or debit card are preferred. The Pharmacy located on State Street in Bangor will have a new drive thru option as well. Our curbside and drive thru service will continue to offer all of our same over-the counter and convenience items for sale as well.

Customers who prefer to stay home are encouraged to use our free mail order or delivery services.

  • Free mail order: An existing free and convenient option available to all residents in Maine. Using this service will not only help to avoid the spread of infection by having prescriptions delivered directly to your home or mailbox, but it is fast. Most orders can be delivered within one business day if ordered within Maine. Call 207-275-3300 to sign up for this service.

  • Free delivery: Northern Light Pharmacy has expanded the coverage area for our free delivery service during this time. This service is offered Monday through Friday, and are delivering to the following cities and towns: Bangor, Brewer, Orono, Old Town, Glenburn, Hampden, Hermon, Veazie, Holden, and Orrington. Call 207-275-3300 to sign up for this service.

“Keeping our customers and staff as safe and healthy as possible during this time while ensuring they still have their medications is our priority,” says Matt Marston, PharmD, MBA, director of pharmacy, Northern Light Pharmacy.  

Customers looking for more information about any of the programs are encouraged to call 207-275-3300.

Keeping our customers and staff as safe and healthy as possible during this time while ensuring they still have their medications is our priority.

- Matt Marston