This position reports directly to the Regional Operations Manager/Director of Clinic Operations and works in conjunction with the Clinical Manager. The Medical Assistant provides day-to-day clinical support for the Work Health clinics. The Medical Assistant performs administrative and patient care duties to assist the medical staff in the examination and treatment of patients and will provide some clinical occupational health services independently, such as urine drug collection, breath alcohol testing, spirometry screening, hearing screening, and immunizations, commensurate with training and competencies. The Medical Assistant will provide clerical support when needed, assisting with patient scheduling, registration, and referrals. This position is responsible for managing patient records and will serve as a liaison between the patient, client, and practitioners.
Education and Experience:
•High School Degree or GED required. Successful completion of a Certified Medical Assistant program, Medical Assistant program and/or current AAMA or AMT certification, or successful completion of training and competency for Medical Assistant functions is required.
•A minimum of 2 years clinical experience preferred. Clinical experience in an occupational health setting and applicable certifications strongly preferred.
Required Minimum Knowledge, Skills and Abilities:
•Must possess good communication skills and ability to foster a positive work environment. Must possess the ability to be flexible and adaptable. Familiarity with electronic documentation.
•Working within the MA scope, provides excellent and appropriate care to Work Health customers. Performs company requested exams/screening/testing/vaccinations appropriately. Documents all care accurately and in a timely manner.
•Interacts with customers as well as co-workers in a positive and productive manner. Works with co-workers collaboratively and respectfully to ensure the best delivery of care to our customers. Identifies areas of process improvement and has a team approach to problem solving/issue resolution.
•Obtains and maintains required certifications and competencies to perform occupational health services.
•Assists in the examination and treatment of a patient, under the direction of a licensed provider.
•Participates in company requested reporting and surveillances.
•Stocks/orders medical supplies as needed.
•Assists with front desk responsibilities, as needed.
•Assists with the orientation and onboarding of new clinical staff.
•Assists with other duties, as assigned.
•Exerting up to 25 lbs. occasionally, sitting, bending, reaching stooping, walking, lifting, and driving.
•Requires the ability to travel to member organizations as needed.
•Flexibility, dexterity, able to work sitting at a work station, using keyboard, working in front of a video display monitor, moderate walking throughout facility.
•Reaching and stretching intermittently are required for assisting patients.
•Must possess the degree of respiratory volume and upper body strength to perform CPR and other necessary patient care treatments, as are appropriate.
Note: the duties listed above reflect the majority of the essential duties of this job and does not, nor is it intended to, reflect all essential duties that may be required for an incumbent in this job to perform.
Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.