Orthopedic Care Manager, RN
*This position is employed by Northern Light Beacon Health, but sits at Northern Light Mercy Hospital in Portland. *
Coordinate level of care transitions and medical care of patients undergoing hip/knee arthroplasty (joint replacement) at Mercy Fore River, from the time of scheduling through recovery. Serve in an expanded nursing role to collaborate with the orthopedic office staff, Medical/Surgical Team, primary care physicians, skilled nursing facilities, and home health to provide a model of care that ensures the delivery of quality, efficient, and cost effective healthcare services. Integrate evidence based clinical guidelines, (preventive guidelines, protocols, and other metrics) in the development of treatment plans that are patient-centric, promoting quality and efficiency in the care of our patients (delivery of healthcare). Reports to: Regional Manager, Care Coordination for Beacon Health, LLC.
•Refine the delivery of care model to maximize clinical, quality and fiscal outcomes for the population
•Assessment, planning and implementation process for a select group of patients in need of orthopedic services
•Assess and evaluate patients for medical risk, and medical progress and promote early intervention in acute care situations
•Provide safe transition of care across the continuum of care
•Provide patient education
•Promote patient independence and self-management
•Adapt to a fluid, dynamic and rapidly changing environment.
•Demonstrate leadership qualities in the areas of time management, problem solving, decision making, priority setting, delegation, organization, verbal communication and listening skills.
•Works with Beacon Health leadership and Ortho, LLC leadership in the development, design, implementation and evaluation of the specialty orthopedic care model.
•Implement monitoring systems for orthopedic patients to prevent and/or intervene early to ensure appropriate level of care services provided.
•Works with Ortho, LLC providers to ensure appropriate standing orders or protocols are in place for services.
•Continuously evaluates laboratory results, diagnostic tests, utilization patterns and other metrics to monitor quality and efficiency results for assigned population.
•Provides regular progress updates to Ortho, LLC providers, PCP and other members of the care team.
•Collaborates with the Transitional Care Coordinators and Inpatient/Outpatient Care Management staff to ensure smooth process in place when movement between settings occurs.
•Provides onsite inpatient visits to Mercy to serve as a liaison for orthopedic surgical patients.
•Other duties as assigned
SKILLS AND ABILITIES:
Needs to be professional as well as knowledgeable, responsible, and accountable to manage patient care over the continuum and to assist in improving quality, cost, and patient/service satisfaction outcomes.
Demonstrate autonomy being accountable for their practice.
Must be organized with the ability to self-motivate and prioritize a variety of duties.
Demonstrate the ability to negotiate and influence individual and group decision- making.
Proficient in computer literacy including but not limited to the electronic medical record, electronic data entry, retrieval and report generation.
Ability to work effectively with clinical and non-clinical staff.
Demonstrates excellent communication skills.
Demonstrates the ability to perform multiple tasks simultaneously.
Ability to motivate others.
Ability to work with people from diverse backgrounds and experiences.
Ability to openly address and acknowledge observed issues and concerns.
Must pass background check.
Demonstrates proficiency in basic computer skills, including accurate keyboard entry of data into relevant computer based databases and spreadsheets.
Attention to detail, and ability to be flexible in performing a variety of tasks.
Demonstrated ability to complete projects within designated timelines and the ability to prioritize duties is required.
Demonstrates proficiency with Microsoft Word and Windows & Excel, and the ability to learn various software systems.
Demonstrates ability to use basic office equipment, computer, fax machine, copier, calculator, etc.
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree in Nursing preferred
Registered Nurse with three to five years of recent (within the last 3 years) acute care experience or relevant experience required.
One to three years of recent (within the last 5 years) orthopedic experience required.
Licensed at an RN level by the State of Maine Board of Nursing.
Knowledge of the basic principles of care management and care coordination required.
BLS Certification required.
15 CE's annually.
Experience in care management/care coordination to include care planning, resource management, and utilization management desired.
Prior experience in a physician's office or ambulatory setting preferred.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.