GUEST RELATIONS SPECIALIST I- TAMC

Job Number 66202
Posted 9/4/2019
Account Northern Light AR Gould Hospital
Department VOLUNTEER/GUEST RELATIONS
Location |ME| AR Gould Hospital, ME 04769
Schedule Regular Part-time
Shift Variable
Hours Evening/Weekend
Job Details GENERAL DESCRIPTION/STATEMENT: The Guest Relations Specialist I works independently and in collaboration with Volunteer Services Manager and Guest Relations Volunteers to carry out essential functions as defined below.

ESSENTIAL DUTIES:

1. Coordinates the flow of outpatients through the registration process.

2. Assists patients with needs, i.e., direction, wheelchair assist and escorting.

3. Coordinates wheelchair availability and distribution.

4. Assists with recruitment of Volunteers.

5. Coordinates Guest Relation's Volunteer activities.

6. Orients Volunteers to department area, tasks and responsibilities.

7. Coordinates volunteer task daily activities.

8. Assists Volunteer Manager and Guest Relation Specialist II with departmental new

employee orientation as needed.

9. Completes all daily Gift Shop sales cash ups and prepares deposits.

10. Assists Gift Shop volunteers as needed.

12. Assist Volunteer Services Manager with events as needed, i.e., Healthy Aging

Program, Blood Drives, Health Fair, Volunteer Recognition Celebrations, etc...)

13. Assists the Volunteer Services Manager with a multitude of office clerical duties as

needed.

OTHER RESPONSIBILITIES: As assigned

LICENSE REQUIREMENTS: None Required

AVAILABILITYREQUIREMENTS: Weekdays/Weekends/Holidays

EDUCATION SKILLS, EXPERIENCE REQUIREMENTS:

1. High school diploma or G.E.D.

2. Excellent organizational and communication skills

3. Ability to work independently

4. Entry level computer skills

5. Excellent Customer Service skills

6. Great attention to details

7. Ability to multi-task with many interruptions

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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