||JOB SUMMARY: In alignment with the mission and vision of Eastern Maine Medical Center, the Medical Secretary/Biller/Transcriptionist will provide medical secretarial support to the non-invasive cardiology department, a busy and often stressful department with high volume, will be flexible to cover a variety of shifts with evening, weekend and holiday shifts as needed, will adhere to hospital policy and professional standards of practice, must have a high level of interpersonal and communication skills and be a demonstrated team player. Must demonstrate reliability and accountability to team members and patients TASKS FOR THIS POSITIN WILL INCLUDE BUT NOT LIMITED TO: Medical Secretary tasks include: • Answering Phones, place pre procedural phone calls to patients confirming appointments, document management and performing billing tasks.• Data tracking and input.• Collaborate professionally and effectively with members of the interdisciplinary care team, providing safe, quality, efficient patient care across the lifespan, with particular attention to the patient's age-related cognitive, emotional, physical, and functional needs Billing Tasks include:• Perform batch charge entry of services provided in non-invasive cardiology as needed • Review procedural documentation, submit departmental procedure charges, ensure accuracy and completeness of charges submitted as needed• Review all scheduled procedures, documentation and reports as needed for accurate billing of procedures • Provide clinical support for procedural documentation and billing • Perform reimbursement-related tasks as they arise, including researching and reconciling insurance denials and pre-authorizations to include checking medical necessity through the software program provided, and working within the departmental performance and quality improvement teams Transcription Tasks include:• Taking and transcribing non-invasive cardiology reports as needed. • Will take and type meeting minutes and participate in projects for quality and patient flow improvement EXPERIENCE/EDUCATION REQUIREMENTS: Medical terminology required.EXPERIIENCE/EDUCATION PREFERRED: • Graduate/equivalent of a 2-year program in a medical science field or equivalent preferred. • Experience preferred with various medical records/documentation programsOTHER SKILLS REQUIRED: • Strong communication, organizational, computer, telephone and multi-tasking skills. Visual acuity and manual dexterity are required for use of the computer system. Auditory is required for accurate exchange of information.• Type 35 WPM, knowledge of computers (preferably MS Office and Windows), must be self-directed to handle multiple priorities successfully; pleasant, friendly manner, neat appearance, ability to speak, read and write English clearly and concisely using correct grammar and vocabulary.• Excellent customer service skills• Basic knowledge of procedures, supplies and treatments. • Ability to relate well with people and to work effectively with technical and medical staff, patients and families• Learns and maintains core skills, meets all expectations and performs all functions required of the medical secretary/biller/transcriptionist rolePHYSICAL REQUIREMENTS: • Small amount of lifting, standing, pushing, bending, stooping and reaching. Moderate amount of walking. Large amount of sitting.WORK ENVIRONMENT: • Minimal supervision, independent worker with prolonged sitting. Fast paced, equipment intensive environment, possible exposure to hazardous chemicals, blood fluids, infectious disease, and radiation. Must work with video display terminals for up to 90% of an assigned shift.
Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.