Medical Assistant/Preventative Care Assistant - MEDICAL GROUP ADMIN

Job Number 65075
Posted 7/30/2019
Account Northern Light AR Gould Hospital
Location |ME| AR Gould Hospital, ME 04769
Schedule Regular Full-time
Shift Day
Hours 0800-1700
Job Details GENERAL DESCRIPTION/STATEMENT: The Medical Group MA/ Administrative, Staffing and Preventative Care Assistant will assist the Medical Group DON with float pool staffing and coordination, administrative duties, and other duties asassigned. He/she will also assist the RN Preventative Care Coordinator with planning, developing, managing, coordinating, and implementing population health management and clinical quality improvement strategies in order to positively impact community access to preventative care, reduce gaps in preventative health services in the patient panel, identify vulnerable populations, and assist to facilitate overall improvement in population health at AR Gould. The Administrative, Staffing and Preventative Care Assistant will demonstrate effective communication; consistently adhering to AR Gould Standards ofBehavior and policies; demonstrating safe, competent, and compassionate care tothe patient/family as a member of the Medical Group Team.


1. Collaborates with the RN Preventative Care Coordinator to identify, plan, implement, and evaluate methods to decrease gaps in preventative care within the patient panel.

2. Maintain knowledge of current ACO, NCQA, MU and PCMH quality requirements, as well as CMS/Insurance guidelines.

3. Proficient in the use of the Electronic Medical Record; , maintaining patient registries, performing reports and chart reviews/audits to identify vulnerable patients/populations,and running periodic quality reports to identify progress and areas requiring additional attention under the supervision of the RN Preventative Care Coordinator.

4. Communicates with the RN Preventative Care Coordinator regarding patients in need of referrals for preventative diagnostic tests, i.e. Mammogram, colonoscopy, etc- in response to gaps identified within reports; capturing patients whom have fallen behind on recommended preventative care regimens; taking both clinical and financial aspects of health care into consideration utilizing the Triple Aim philosophy, simultaneously improving the health of the population, enhancing the experience and outcomes of the patient, and reducing per capita cost of care for the benefit of the community.

5. Demonstrates knowledge and competency in the provision of care appropriate to the patient population served by the Primary Care Practices. Recognizes the importance of professional development and growth for self; seeking out appropriate educational opportunities.

6.. Complies with all mandatory educational offerings, Healthstream assignments, and attends all meetings as scheduled.

7. Role models commitment to the philosophy and objectives of AR Gould's Mission, Vision, Strategic Plan, and Service Excellence.

8. Collaborates with AR Gould Medical Group managers in monitoringt he responsibilities assigned to secretarial and nursing/MA float pool personnel to ensure that employees are performing their assignments in a manner designed to maintain a high level ofpatient care and job efficiency.

9. Assists with facilitating/recording Population Health, Policy and Procedure, and Clinical Support Staff Meetings. As appropriate,notifies those who are to attend.

10. Provides administrative support to the AR Gould Medical Group Director of Nursing.


Performs other duties, as assigned.


Current Medical Assistant certification


Must be willing to work at least 40 hours per week. Occasional extended/weekend hours may be required as education and/or deadlines demand.


Graduate of a two-year Medical Assistant program accredited by Commission on Allied Health and accredited and/or certified by the AAMA preferred.

Minimum requirements: High School Graduate or GED Equivalent. Twenty-four months of CNA, MA, or other clinical experience under a licensed healthcare professional within the past 36 months (Registered Nurseswill not be considered for a Medical Assistant Position, as they are over qualified for this role), with matriculation into a medical assistant program approved by Leadership within 6 months of hire. National certification must be successfully attained and maintained after completion of certificate ordegree program to meet compliance to perform in this position. Applicants withless than 24 months of experience in the past 36 months may be considered if their prior clinical experience meets all of the regulatory and compliance measures required to perform their role at the practice they are seeking employment.

Two years of experience in primary care setting with knowledge of PCMH,ACO, MU, and NCQA is highly preferred. The applicant should possess strong communication, customer service, and be a team player.

Current BLS recommended


1. Sitting. 1-3 hours/day.

2. Standing. 4-7 hours/day.

3. Walking. 4-7 hours/day

4. Lifting. 50 lbs with good body mechanics.

5. Twisting. Frequently, 500-1000 or greater twists/day.

6. Bending. Moderate to frequent bends hours/day.

7. Squatting/Kneeling. 1-3 hours/day.

8. Endurance. Moderate energy requirements.

9. Wrist Position. Extensive deviation.

10. Pinching. Frequent, 130-480 pinches per day.

11. Hand/Wrist Repetitions. 1000-2880/day or more.

12. Manual Dexterity. Frequent fine motor skills required.

13. Either Handedness. 70%- 100% of job cycle time.

14. Both Handedness. 70%-100% of job cycle time.

15. Sight. Requires corrected 20/20 near vision and minimal far vision.

16. Hearing. Can hear whispered voice at eight (8) feet (FAA class II).

17. Speech. Abilityto speak and be comprehended in normal converstion.

18. Exposure to Infection, radiation, electricshock or toxic chemicals: This job does not present significant risk ofexposure to bloodborne infection, radiation, electric shock or toxic exposure under normal working conditions..


1. High/Low Temperature. Work environment 70-80F. No significant exposure to extremes of temperature, weather,humidity, or adverse atmospheric conditions are anticipated under normal work conditions.

2. Hazardous Noise. None anticipated under normal working conditions.

3. Working with Others. Close association is frequent and compromises a major portion of the job.

4. Confined Spaces or Cramped Body Positions.Job does not involve work in cramped positions/confined spaces (0 hours perweek).

5. Body Injuries. No significant likelihood of traumatic injury- deep cuts, fractures or permanent disabling injuries under normal working conditions.

6. Exposure to/Injury by Moving Objects. No significant likelihood of injury from moving objects or equipment under normal working conditions. .

7. Toxic Conditions. NO SIGNIFICANT EXPOSURE to toxic or caustic chemicals is anticipated under normal working conditions.

8. Role Ambiguity. Slight, rarely is it not clear what others expect of the worker.


1. Problem-Solving Skills. Frequent problem-solving skills required.

2. Judgment/Assessment. Continuously assesses situations and determines corrective actions needed.

3. Supervision. No direct supervision of employees.

4. Reading/Comprehension. Must be able to readand comprehend greater than Grade 12 level of instructions.

5. Math/Arithmetic. Must be able to add,subtract, multiply, divide, perform fractions, and calculate percentages.


1. Composure Under Working Conditions (including demanding, and/or rude, resi-dents/staff/visitors). Must remain calm and exercise self-control in working relation-ships with patients, staff, and visitors.

2. Coping Skills for Stresses Associated withIllness, Disability, Dying and/or Death. This job does not require work directly with persons who are or may become ill, disabled, or dying on a regular basis; is not present at the deathbed and have to care for the body of the deceased; must possess skills to copewith stresses associated with illness, disability, dying, and death.


1. Willingness to work cooperatively is necessary.

2. Strong public relations and customer satisfaction motivation.

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

Please Rate Your Digital Experience