Environmental Services Dispatcher

Job Number 64889
Posted 8/12/2019
Account Northern Light Eastern Maine Medical Center
Department Environmental Services
Location |ME| EMMC Campus - EMMC, ME 04401
Schedule Regular Full-time
Shift Evening/Night
Hours 4:30 pm - 1:00 am
Job Details POSITION SUMMARY: In partnership with Bed Manager, facilitate the bed cleaning flow process as it pertains to discharge, using Capacity Manager bed system; field calls from units processing service requests; log and provide support in all ES clerical functions. Position will report to the ES Managers and Supervisors and support house wide patient flow by managing the daily discharges and bed transfers.

MINIMUM EDUCATION REQUIRED: High school graduate or equivalent

MINIMUM EXPERIENCE REQUIRED: Over three years' experience in Environmental Services, as a charge person preferred. Must have MS Office and Outlook experience, ability to communicate effectively, ability to prioritize tasks and have a working knowledge of the bed flow process.

PREFERED EXPERIENCE: Customer Service experience is a plus.

OTHER SKILLS REQUIRED: Excellent communication skills; a team player; phone etiquette; supports the mission and vision of EMMC to serve our patients. Able to multitask.

PHYSICAL REQUIREMENTS: Considerable amount of sitting, typing, pushing and pulling file drawers and other office type equipment in an office environment. Long periods of reading and computer work.

WORKING ENVIRONMENT: Indoor environment; possible exposure to dust, fumes, etc. Fast paced hospital environment.

Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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