Performance Improvement Specialist

Job Number 64858
Posted 8/1/2019
Account Northern Light Eastern Maine Medical Center
Department Performance Management
Location |ME| EMMC Campus - EMMC, ME 04401
Schedule Regular Full-time
Shift Day
Hours 8-430
Job Details
JOB SUMMARY: The Performance Improvement Specialist manages, organizes,
coordinates, supports and participates in performance measurement and improvement activities for their assigned areas. This role incorporates Quality and Safety tools and strategies to serve as a resource, consultant and educator for frontline staff, managers, directors, physicians and leaders within NLEMMC and NLH. This includes oversight of policies and procedures of operations, development of performance indicators and monitoring to facilitate improvement. This role will drive improvement through collaboration, continuous monitoring and implementation to meet goals.



MINIMUM EDUCATION REQUIRED: Bachelor's degree in nursing, healthcare administration, or related field required.



PREFERED EDUCATION: RN/BSN, Graduate degree, CPHQ or other quality/performance improvement certificates



MINIMUM EXPERIENCE REQUIRED: 5 years hospital experience, inpatient or physician practices. Demonstrated leadership in clinical performance improvement projects. Knowledge and application of continuous process improvement methodologies. Demonstrated critical thinking and solution development for clinical quality challenges. Demonstrated interaction with stakeholders in an education and advisory role through project/process improvement.



OTHER SKILLS REQUIRED: Excellent written and oral communication. Proficiency in Excel, PowerPoint, and electronic medical record data analysis. Successful coordination (development, refinement and implementation) of assigned performance improvement projects. Ability to educate and share resources to other stakeholders/leaders throughout the organization.



PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk and hear. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate consistent with a typical office and conference room environment.



Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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