Operations Specialist

Job Number 58058
Posted 3/14/2019
Account Northern Light Eastern Maine Medical Center
Department Transfer Center
Location |ME| EMMC Campus - EMMC, ME 04401
Schedule Regular Full-time
Shift Day/Evening
Hours 0700-1900
Job Details JOB SUMMARY: Provide administrative support to the Transfer Center of Eastern Maine. Duties will include data management, compiling reports, assisting with phone triage and obtaining patient information from referring

MINIMUM EDUCATION REQUIRED: Associate degree in business or other related field; Medical Terminology 1 or college level A&P

PREFERED EXPERIENCE: Healthcare office or quality reporting

OTHER SKILLS REQUIRED:

· Excellent interpersonal skills are necessary.

· Must be able to hear and verbally communicate with the dispatcher, patients, family members, physicians, healthcare professionals, etc.

· Must be able to read, write and have legible handwriting.

· Detailed oriented.

· Ability to communicate in an effective and professional manner in person and by phone.

· Flexibility with work hours and activities in response to department needs.

· Must have working knowledge of Excel and the ability to learn additional computer program

PHYSICAL REQUIREMENTS: Sedentary work requiring good manual dexterity for keyboarding. Work requires a considerable amount of time on the telephone and repetitive motions of wrists, hands and fingers. Must have correctable vision to work with a computer

WORK ENVIRONMENT: Must be able to function effectively in a fast paced shared office environment


Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.