||POSITION STATEMENTAll AHS positions require flexibility, regular attendance, the understanding that position responsibilities may vary at times, the need to be receptive to additional responsibilities that may be reasonably assigned by the Supervisor and the knowledge that processes are subject to change per organizational growth.SUMMARYProcures laboratory specimens in an acute care hospital for both in-patient and out-patient clients. Follows established protocols for specimen procurement including safety, patient and test identification, transport of specimens and meeting departmental procurement standards. Must meet specific competency guidelines annually. Provides excellent customer service.
Equal Opportunity Employment
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.
|Educational / Licensing Requirements:||· High School Diploma / GED· Completion of a comprehensive Phlebotomy training course or equivalent educational and professional experience may be considered.|
|Experience / Skill Requirements:||· Must be experienced in specimen procurement either through completion of a comprehensive Phlebotomy training program, or prior on the job experience.|
|Core Skills:||· Maintains harmonious work relationships· Complies with policies / procedures· Completes assigned duties within designated time· Focus on a culture of safety, maintaining excellence in quality customer service and patient care.· Ability to communicate clearly and courteously with patients (meeting age specific needs), clients, and co-workers, by telephone or in person. Deals with problems in a calm, professional manner.|
- Must maintain a professional courteous, respectful, cooperative and positive nature when dealing with patients, clients, physicians, etc. Accepts the safety and quality of patient care, treatment and services as personal responsibilities including ownership of providing highest level of customer service.
- Communicates effectively to each other and to the supervisor; provides constructive feedback in regard to improvement in our ability to meet the goals of the shift/department/laboratory or organization as a whole.
|Work Environment:||· A busy, often times dynamic work environment· Location – indoor, climate controlled, laboratory, hospital or facility setting.· Clean, well-lighted surroundings.· May have extensive computer / phone use.· Close proximity to co-workers· Time sensitive service standards· May be exposed to hazardous and infectious materials and offensive odors.|
|Physical Requirements:||· Visual acuity, to include color, depth perception and field of vision with or without correction.· Must be able to communicate verbally with others, to include phone and/or radio equipment.· Sufficient auditory function to hear phones, pages, instrument and/or system alarms, verbal commands.· May be subject to sitting or standing for prolonged periods of time.· Moderate lifting (up to 50 pounds of force occasionally, and/or up to 20 pounds frequently, and/or 10 pounds constantly.· Sitting, standing, stooping, reaching, bending, walking, stretching, grasping, repetitive motions.|
|Position Goal:||To help AHS achieve its mission of service by carrying out position responsibilities in a most competent, professional and caring manner.|
|Position Responsibilities: (* = essential functions)Participates in competency assessment/continuing education activities.Procurement of specimens from all age groups including advanced procedures.Displays complete knowledge of amounts of blood and urine samples to collect and the conditions and circumstances for collection.Participates in special Phlebotomy functions/projects.||* Adheres to the CLIAA'88 regulations as interpreted by the Medical Director for performance and proficiency testing.* Runs and evaluates QC per protocol.* Completes mandatory training, reads all required policy/procedure books yearly.* Performs competency testing as administered; receives satisfactory rating.* Attains a minimum of 8 CEU's annually; in 2 of the 4 Continuing Education categories.* Participates in QI activities--collects data, identifies issues, and participates in resolutions.* Able to perform age specific specimen procurement accurately (minimum of adults, adults > 60yr and teens).* Always identifies patient and labels specimen according to established protocols.* Observes established safety procedures and demonstrates universal precautions.* Performs computer and clerical functions.* Meets department standard for routine patient collections by experience: a. < 1 yr = 8 to 10 patients per hour b. 1 - 2 yr = 10 to 12 patients per hourc. > 2 yrs = 12 to 15 patients per hour* Follows procedure for identifying specimen, completing paperwork, and transporting to assure specimen integrity.* Uses resources to verify type and quantity of specimen if the request is known.* Demonstrates knowledge of infection control and age specific safety practices.· Volunteers for projects.· Acts as a resource for less senior staff· Flexible in accepting new assignments or duties.|