Administration Profiles at Inland

Vice President of Primary and Specialty Care, Northern Light Inland Hospital and Northern Light Sebasticook Valley Hospital

Paul R. Arsenault Jr., MS. Ed, LSSBB, FACHE, RHCEOC is the vice president of Primary and Specialty Care for Northern Light Inland Hospital in Waterville and Northern Light Sebasticook Valley Hospital in Pittsfield.Paul became the vice president at Inland Hospital in November, 2021 and at Sebasticook Valley Hospital in 2015.
 
In partnership with Dr. Robert Schlager, senior physician executive, Paul is responsible for the Medical Group at both hospitals. Together they oversee all of the practices, new business development, provider recruitment, quality, and patient experience.
 
Additionally, in partnership with Dr. David McDermott, Paul is responsible for the Mid-Maine Medical Group which includes both Inland and Sebasticook Valley Hospital as well as CA Dean Hospital in Greenville and Mayo Hospital in Dover-Foxcroft.

Paul believes deeply in achieving the Triple Aim +One of Healthcare (improved patient outcomes, improved patient experience, and sustainable cost of care) and works tirelessly in the pursuit of that effort.
 
Paul serves as treasurer of the Maine State Medical Group Management System, is on the National Editorial Board for the Journal-Frontiers of Healthcare Management, is a past MSAD #6 School Board member, and is a past member of the Awards Committee for the National Association of Healthcare Quality.
 
Prior to joining Northern Light Health, Paul was a director at Maine General in Augusta overseeing the primary care practices in Waterville and Oakland. He also spent 15 years with Martin’s Point Health Care in Portland.
 
Education:
Master of Science in Education/Leadership, Saint Joseph’s College                    
Fellow (Board Certification for Healthcare Executives), American College of Healthcare Executives (FACHE)
National Rural Health Association (Board Certification for Rural Healthcare CEOs)
National Rural Hospital CEO Certification
 
Favorite quote:
“You have no idea how much people are waiting to be invited to do something great.”
~ Joe McCannon
 

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Vice president of Nursing and Patient Care Services of Inland Hospital

Rick Barry, RN, BSN, is the vice president of Nursing and Patient Care Services for Inland and is responsible for most hospital-based clinical areas including Nursing, Diagnostic Imaging, Quality, and Rehabilitation Therapies. He also oversees Volunteer Services.  
 
Rick is driven to assure that patients receive the high quality, timely care they deserve with excellent, individualized service.
 
He serves the community as treasurer of the Family Violence Project board of directors, and as a member of the Mid-Maine Chamber of Commerce board of directors.
 
Prior to joining Northern Light Health and Inland Hospital in 2007, Rick was the vice president of Nursing and Patient Care Services at North Country Hospital in Newport, Vermont.
 
Education:
Bachelor of Science in Nursing, University of Texas
  
Favorite quote:
“Be the change you wish to see in the world.”
~Mahatma Gandhi

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Interim vice president of Finance of Northern Light Inland Hospital and vice president of Finance for Northern Light Health’s system Medical Group


Frauenhofer_01_Vertical.jpgChris Frauenhofer is interim vice president of Finance of Northern Light Inland Hospital and vice president of Finance for Northern Light Health’s system Medical Group. 

Chris is responsible for overseeing all finances at the hospital and Northern Light Continuing Care, Lakewood on the hospital campus, as well as his continued finance duties for the system Medical Group.

Chris is dedicated to helping our organization succeed, not only with finances, but with all aspects of our mission to improve the health of the people and communities we serve.  

Prior to joining Northern Light Health in 2013, Chris served in senior finance roles for more than 20 years at hospitals in New York, including Alice Hyde Medical Center and Niagara Falls Memorial Medical Center. 

Education:
Master of Business Administration from Niagara University (New York)
Bachelor of Science in Business Administration/Registered Accounting Program from State University of New York at Buffalo

Chris joined Northern Light Health in 2013, starting at Northern light Maine Coast Hospital before moving to Inland Hospital in 2017, and then the system Medical Group in 2021. 

Favorite Quote:
“Take a method and try it. If it fails, admit it frankly, and try another. But by all means, try something.”
~ Franklin D. Roosevelt

 

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President of Northern Light Inland Hospital and Northern Light Continuing Care, Lakewood

Tricia Mercer, MBA, FACHE, is the president of Northern Light Inland Hospital and Northern Light Continuing Care, Lakewood. In the president’s role, she oversees the leadership and operations of the hospital and the continuing care center.

Being raised in Dover-Foxcroft and knowing the value of rural healthcare to Mainers, Tricia is passionate about ensuring patients get the best care and service. She values the role Inland Hospital plays in the vitality and success of the greater Waterville area. She is dedicated to making healthcare accessible for all and engaging with our community to build partnerships for the good health and overall improved quality of life for those we serve.   

Prior to becoming president of Inland Hospital, Tricia was associate vice president of Northern Light Health’s Medical Group Operations. Her background shows her core commitment to helping people with leadership roles at Saratoga Hospital in New York and UPMC-Magee Women’s Hospital in Pittsburgh. She is a proud Navy veteran.

Education:
Fellow of the American College of Healthcare Executives
Master’s Degree in Healthcare Management, Saint Leo University, Florida
Bachelor’s Degree in Healthcare Administration, Saint Leo University, Florida
Tricia became president of Inland Hospital/Lakewood in 2022.
  
Favorite quote:
“I believe in you enough for both of us.”
 

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Vice President and Senior Physician Executive, Northern Light Inland Hospital and Northern Light Sebasticook Valley Hospital

Robert J. Schlager, MD is the vice president and senior physician executive of Northern Light Inland Hospital and Northern Light Sebasticook Valley Hospital.
 
Dr. Schlager serves as the liaison between medical staff and administration and is also the lead provider for the Mid-Maine Medical Group of Northern Light Health.
 
In his leadership role, Dr. Schlager is passionate about ensuring the goals of the Triple Aim + One (patient quality, population health, affordable care + healthcare worker well-being).
 
Dr. Schlager is a former president of the Maine Medical Association.
 
Prior to joining Northern Light Health, Dr. Schlager was in private practice in Maryland for 27 years and then chief medical officer and family physician at Calvert Memorial Hospital for another five years.
 
Education:

Medical Degree, University of Wisconsin Medical School
Internship at Washington Hospital Center
Residency at University of Maryland Medical School in Family Medicine
 
Dr. Schlager became the vice president and senior physician executive at Inland Hospital in 2020 and Sebasticook Valley Hospital in 2012.
 
Favorite quote:
“And in the end, it’s not the years in a life, but the life in the years.”
~Abraham Lincoln
 

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Associate Vice President of Therapeutics and Support Services, Northern Light Inland Hospital


Tyson Thornton, PharmD, MBA, BCPS, FACHE, is the associate vice president of Therapeutics and Support Services for Northern Light Inland Hospital in Waterville and the vice president of Operations at Northern Light Sebasticook Valley Hospital in Pittsfield. He has been with Northern Light Health since 2008, starting as a staff pharmacist with Northern Light Eastern Maine Medical Center, then taking on leadership roles with Sebasticook Valley Hospital in 2012 and Inland Hospital in 2022.

At Inland he is responsible for pharmacy, outpatient infusion services, facilities, real estate, safety, security, emergency preparedness, environmental services, and materials management. He ensures the hospital is properly organized and prepared for state licensing and accreditation site visits while creating a culture and environment of safety for both patients and employees.

Tyson believes that to provide great care you must understand every aspect of how a patient experiences that care. To do this, as a team you must recognize and respect the talents and skills that each staff member brings to the care experience; this allows the team to create excellent care environments for both the patient and the staff. 

Tyson is a board member of the Northern New England Association of Healthcare Executives, the Maine Regent for the American College of Healthcare Executives, a peer reviewer for the American Journal of Health System Pharmacy, and a volunteer with the University of New Hampshire Healthcare Management Program.


Education: 
Bachelor of Science in Pharmacy, University of Connecticut
Doctor of Pharmacy, University of Connecticut (PharmD)
Master’s in Business Administration, New England College
Fellow – American College of Healthcare Executives (FACHE)

Favorite quote: 
“Watch your thoughts; they become your words; Watch your words; they become your actions.  Watch your actions; they become your habits. Watch your habits; they become your character.  Watch your character; it becomes your destiny.” – Lao-Tze


 

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